PRIVACY POLICY

Vision Counseling Services ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or otherwise interact with us. Please read this policy carefully to understand our practices regarding your personal information.

JUMP TO...

1. Information We Collect

2. How We Use Your Information

3. Information Sharing and Disclosure

4. Data Security

5. Your Rights

6. Cookies and Tracking Technologies

7. Third-Party Links

8. Children's Privacy

9. Updates to This Privacy Policy

10. Contact Us

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Full name

• Contact information (email address, phone number, mailing address)

• Date of birth

• Payment information

• Information shared during counseling sessions

1.2 Non-Personal Information

We may collect non-personal information automatically when you interact with our website, such as:

• IP Address

• Browser type and version

• Operating System

• Referring URLs

• Pages viewed and time spent on our site

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide counseling services and support

• To personalize your experience

• To respond to inquiries or schedule appointments

• To process payments and send receipts

• To improve our website, services, and customer support

• To comply with legal obligations and enforce our policies

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

• With Your Consent: We may share information with third parties if you give us explicit consent.

• Service Providers: We may share information with third-party vendors who perform services on our behalf, such as payment processors or scheduling platforms.

• Legal Requirements: We may disclose information to comply with applicable laws, regulations, or legal processes.

• Protection of Rights: We may disclose information to protect the safety, rights, or property of Vision Counseling Services, our clients, or others.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you.

• Correction: Request corrections to inaccurate or incomplete information.

• Deletion: Request deletion of your personal information, subject to legal or contractual restrictions.

• Data Portability: Request a copy of your information in a structured, machine-readable format.

• Objection: Object to certain uses of your information, such as direct marketing.

To exercise any of these rights, please contact us at [email protected]

6. Cookies and Technologies

We may use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior on our website. This helps us improve our website and provide a better user experience. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing them with any personal information.

8. Children Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.